Quality Moments

Quality awareness links with Agile - as a business model or a methodology. Quality is all about being in the moment, being aware of the current state & what it should be, & knowing how to get from one to the other. Agility is about being able to move quickly & decisively under changing circumstances.

Thus, the best kind of Quality comes when you are Agile.

More to the point, if you don't have Agility, then your Quality is simply assurance, not management. By that, I mean that you can check the quality after the fact, then you have to rework or throw out defects. That's inefficient. That's costly.

Agility means changing things at the point where they happen. It means reacting to the problem. It leads to being able to see the problems that might occur as the environment changes - predicting likely outcomes with experience (rather than prescience).

Agility is being in the moment. Quality is the essence of the moment.

Success is bringing the two together to make better moments now & into the future.

Of course, this all ties in with the idea that quality management is not a slice of the project at some predefined point in the process, or a few key concepts tacked together & learned by rote. Quality, like Agility, is a mindset, & a way of doing business that doesn't come easily.

It's hard work, & it's a constant struggle.

Quality never rests.

Quality is never finalised - it is ongoing.

Quality is never successful - even if it is a continuing success.

Quality is a way of life.

Quality is approaching every moment as an opportunity to ensure that things are as good as they can get, & that things will continue to be good, if not better.

Live in the moment. Be aware of the moment. Prepare for the next moment.

Then, each moment can be a quality moment.